Posts Tagged ‘business’

How the Seller can Ruin a sale

Saturday, February 9th, 2008

I was calling Agents to set up appointments to show my client homes. Since we were going to be there after 7:00, I specifically asked if the house was vacant, since I did not want to disturb the tenants or owners. I met my client and headed out to view 6 residences.
Everything was going very smoothly until we got to the last residence. When we arrived at the last appointment, there was no lockbox. Actually, we really didn’t need one, since the door was wide open. Due to the lack of the lockbox, I did not enter the home.
A few minutes later a gentleman pulled up and asked what we were doing. I explained that we were there to show the house. He invited us in and we looked around. We left the home and I was talking to my clients in the driveway. Another car pulled up and a young lady pulled up and said “Get your cars out of my driveway” She then rudely asked “How long were you in my house?”
I explained the situation that the gentleman let us in and we did not enter until before that. She had no other comments and shut her window. We left the home and pulled up the street to talk. What I find funny about this is that the lady is trying to sell her home before it is fore-closed on and should be making very effort to accommodate Realtors trying to show the property. What she did was alienate my buyers and myself. They liked the house but after what occurred, they would not make an offer.

Is your Realtor accessible?

Wednesday, February 6th, 2008

One factor that is very important when choosing a Realtor is if they are accessible. Today, I tried to set up appointments for one of my clients. We are going to go out tonight at 7:00 and look at some homes. I called seven Realtors at 12:00 to set up showings. It is now almost 6:00 and two of them still have not called me back. Their agencies do not have the showing info.
What this means is that their clients properties will not be shown. If an agent is going to take a listing, they should be available to provide showing instructions. Realtors should set the highest standards of service and they are not providing service if they are not available to have the properties shown.
Since I provide the highest level of service to my clients and I feel that they should see these properties, I will try to reschedule appointments. But how many other potential buyers miss seeing the property due to the listing agents lack of response.
In conclusion, I feel that your agent should always be available to you and to anyone interested in your property.